Use case 09 NextRetrofit now · Greenfield next
Persistent memory and governed handovers for delivery, disinfection and logistics robots in hospitals and care homes, and for the facilities teams around them.
Prismatic Agents makes Prismatic. Its row is first, highlighted and labelled, so you can compare every solution against it; the others follow alphabetically and are ranked by nobody. Every value carries an evidence label; "Where Prismatic leads" is our view as its maker.
Hospitals run delivery robots (TUG, Relay) and mobile manipulators (Moxi) to relieve nurses and porters. The makers are adding fleet learning ('world models') that improve every robot. The hospital's own memory of stalls, incidents and handovers, kept locally under health-data rules, is not their product.
Machines and chips in use: Delivery AMRs with laser scanners and depth cameras (TUG uses a SICK scanner and Intel RealSense); Moxi 2.0 is a mobile manipulator with arm and gripper.
| Solution | Type | Machine and chip | Where its AI thinks | Lasting memory | Offline | Price |
|---|---|---|---|---|---|---|
| PrismaticWe make it | Lasting local mind (never controls motion or safety) | Mac mini M5 Pro 64 GB as the site's control centre (retrofit) | Local only Measured | Lasting memory with sources, receipts and handover Measured | Yes Measured | US$99 per robot a month, unlimited turns; US$500 activation + Jetson AGX Orin 64 GB module US$2,999 once per robot (proposed sector licence) Estimate |
| Moxi 2.0 · Diligent Robotics (Serve Robotics) | Hospital mobile manipulator | Mobile base, arm and gripper | Fleet 'World Model' learning across hospitals Published | Learns from the fleet's experience Published | Not disclosed Not disclosed | Not disclosed Not disclosed |
| RelayRx · Relay Robotics | Hospital delivery robot | Delivery AMR with secure compartments | Not disclosed Not disclosed | Chain-of-custody records Published | Not disclosed Not disclosed | Not disclosed Not disclosed |
| TUG · Aethon (ST Engineering) | Hospital tug AMR | SICK laser scanner, sonar, infrared; Intel RealSense | Not disclosed Not disclosed | Fleet logs Reported | Not disclosed Not disclosed | Not disclosed Not disclosed |
Sector price: US$99 per robot a month, unlimited. Proposed list prices in US dollars; change the numbers and everything updates.
What this sector pays today: Hospital robot lease or subscription US$1,500-8,000 per robot a month (Aethon TUG, Diligent Moxi) (Reported, source). That is often a whole product; Prismatic adds the lasting local memory beside it. Hardware is bought by you from Apple or NVIDIA. Electricity at 14.2¢/kWh around the clock. Prices are proposals until the first customer agrees them. How Prismatic is licensed
Time nurses and porters spend rescuing stalled deliveries.
How it works: hours = robots × stalls × 52 × minutes ÷ 60.
One card per solution. Strengths first; gaps are about this job, not about the product being bad.
Our review. The largest mobile-manipulation fleet in hospitals (25+ sites), now learning across its fleet.
Gaps for this job. The learning belongs to the vendor's fleet; the hospital's own narrative is separate.
Sources: globenewswire.com · therobotreport.com
Our review. Secure, chain-of-custody delivery used daily at major hospitals.
Gaps for this job. Delivery records, not a ward-level memory of problems and decisions.
Sources: businesswire.com
Our review. The veteran: in 125+ hospitals, carrying up to 1,000 lb.
Gaps for this job. Older architecture; security patches have been needed.
Sources: aethon.com · cyberscoop.com
The maker's view · the chart above is unchanged
Host: Mac mini M5 Pro 64 GB as the site's control centre (retrofit).
Hosts. Prismatic runs on a 64 GB Mac mini (M5 Pro) beside machines that already work, and is carried next into new machines on the Jetson AGX Orin 64 GB, the host for greenfield sites.
Licence here (proposed sector price, US$): US$99 per robot a month, unlimited turns. What this sector pays today: Hospital robot lease or subscription US$1,500-8,000 per robot a month (Aethon TUG, Diligent Moxi) Reported source. Design-partner pilot: US$5,000 for 90 days, credited in full to the first year's licence. How Prismatic is licensed
Status: Runs today on the prototype; robot vendor connectors and healthcare security reviews are to do. Features used: PPAI gateway, Machine resume, Recurrences, Receipt ledger / audit, Local-only, Work orders, Shift handover, Confirm-before-write.
A day with it: The brief shows the delivery robot stalled at lift B nine times this week, always 14:00–15:00. Facilities accept the proposal to change the route window; the robot's resume carries the new rule.
Genesis Blueprint · Project blueprint (PRD)
Delivery and disinfection robots with governed handovers and a memory the facilities team can trust. Deploying a delivery robot fleet with safety and chain-of-custody targets is a 90-day project.
In a Prismatic studio this blueprint waits in the Marketplace, ready to be born: Genesis gives each role an original name, look, voice and character, and nothing starts until the founder presses Generate. Founders can also write their own blueprint step by step in the Blueprint Builder.
Scores are first-pass hypotheses from general industry knowledge (UseCase file 05), not researched market sizes.
For patient investors
Retrofit sites pay first on a 64 GB Mac mini (M5 Pro) beside machines that already work. Greenfield machines carry the same mind inside, on the Jetson AGX Orin 64 GB, licensed per machine. The horizon (blackouts, wilderness, space) is where a mind that needs no cloud is not a feature but the point.
Compute platforms inside Moxi 2.0 and RelayRx.
A quick introduction to the names on this page. Staff counts describe the stated organisation and reporting period; they are not live totals.
Makes mobile robots that carry supplies through hospitals and other buildings. [1] [2]
Sources checked 2026-09-27. Profiles are current background, not a statement of who held a role on the article date.
Makes iPhones, Mac computers and other devices, along with their software and online services. [1]
Sources checked 2026-10-05. Profiles are current background, not a statement of who held a role on the article date.
Makes hospital robots that carry supplies so staff can spend more time on patient care. [1] [2]
Sources checked 2026-09-27, 2026-10-05. Profiles are current background, not a statement of who held a role on the article date.
Develops computing platforms comprising processors, accelerators and software for cloud, enterprise and edge applications. [1]
Sources checked 2026-10-30. Profiles are current background, not a statement of who held a role on the article date.
Designs processors and software used for AI, graphics and large computing workloads. [1]
Sources checked 2026-10-05. Profiles are current background, not a statement of who held a role on the article date.
Makes delivery robots for hospitals, hotels and other buildings. [1]
Sources checked 2026-09-27. Profiles are current background, not a statement of who held a role on the article date.
Builds small delivery robots that carry orders along pavements. [1]
Sources checked 2026-10-05. Profiles are current background, not a statement of who held a role on the article date.
Provides engineering and technology for transport, aerospace, defence and public infrastructure. [1]
Sources checked 2026-10-05. Profiles are current background, not a statement of who held a role on the article date.
Prismatic Agents